Orders may be placed online on website of M/s Toptime Consumer Private Limited (Hereinafter referred to as “Toptime”) at: www.toptimeshop.com.

Home Delivery

Home Delivery orders can be placed online for providing easy access & convenience on website: www.toptimeshop.com. Payment options for Online orders can be Credit Card, Debit Card, Net Banking or Other Online Payments through Wallets & UPI transfer.

Home Delivery Charges for Customers are as follows:
Order value above Rs. 2000: No delivery Charges
Order value from Rs. 100 to Rs. Rs. 1999: Rs. 90/- per Kg or part there of
Additional Courier Charges Applicable on selected Pin Codes (If they belongs to ODA Location)
Please Note: Courier Charges are inclusive of taxes and are not refundable.

Toptime try to ensure that your order reaches you in the fastest time and in Good Condition. It takes 5-10 working days from the day of order confirmation to deliver the Products within India. Delivery may delay due to some unforeseen circumstances or due to certain restrictions imposed by government or any other authority acting on behalf of the government or acting as per the directions of the government.

In case, the delivery period exceeds the stipulated time due to unforeseen circumstances, the customers will be notified regarding the same through call from CRM Team & SMS, Email from our Shipping Partner. If the customer still wishes to continue with delivery, the same shall be delivered accordingly. If the customer wishes to cancel the said order, refunds shall be initiated as per the Cancellation / Refund / Exchange Policy.

The customers are advised that, if the packaging is tampered or damaged at the time of accepting delivery of the goods, they should refuse to take delivery of the package and immediately inform the CRM Team @ 82912 99615 or write an e-mail @ [email protected], mentioning the order number. We shall make our best efforts to ensure that a replacement is sent to the concerned customers at the earliest.

Governing Law

Any dispute(s) between customer and Toptime, arising from this Policy, shall be referred to the sole arbitrator (appointed by Toptime) and same shall be adjudicated by such Arbitrator as per provisions of Arbitration Conciliation Act, 1996. However, all proceedings shall come within the jurisdiction of District Courts in Thane (Maharashtra, India) only and such arbitration proceedings shall be held in district courts of Thane (Maharashtra, India) only. The final decision of the Arbitrator would be binding upon both the parties. Any breach of this covenant by the Customer / Independent Business Distributor will make him liable for damages and legal costs to the Toptime.